This report is a rare example of inductive research, which lacks the bias of many change management studies. This is because it works from the “bottom-up” looking for patterns first, then developing categories and finally to drawing conclusions. Unlike deductive research, which starts with a theory to be tested is based more on researcher prejudice than inductive research.
It is also unusual for its focus on change processes related to gaining or retaining competitive advantage. This distilled practical wisdom will help you optimize your change management approach to moving your organization from a state of just surviving to a thriving condition. With data from 1072 leaders and change management practitioners representing organizations from 80 countries, you will learn of the challenges and opportunities from those with over 11,000 years of change management experience.
About the survey
From March to December 2011 respondents replied to an internet-based survey. The survey asked 22 questions many of which asked for respondents’ comments. In total 6000, comments were categorized using an inductive process of analysis to create taxonomies from which conclusions were drawn. Based on these conclusions questionnaires and takeaways were developed
Report Contents (is ok)
This report comprises six sections, (168 pages with two questionnaires, 1 organizational assessment and six takeaways)
1. The Why and What of Change
Takeaway 1: Reducing Employee Stress to Manage Change Resistance
2. Why Do People Resist Change?
Takeaway 2: Managing Change Stress & Resistance
3. Why Bother Measuring Change?
Questionnaire: Contributor Questions that Change Metrics Need To Answer
Takeaway 3: Developing More Effective Change Metrics
4. How Can Implementing Change Gain Competitive Advantage?
Questionnaire: Contributor Questions on Implementing Change to Gain Competitive Advantage?
Takeaway 4: Focusing on Change to Gain Competitive Advantage
5. Is Your Organization Thriving or Just Surviving?
Assessment: The Thriving Organization
Takeaway 6: Developing the Thriving Organization
6. How Effectively Are You Communicating Change?
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